Fast Track
A dedicated security lane — less queueing, more time at the gate.
Services · Travel experience
Service at every stage.
From the gate to the belt.
A journey is more than the flight. We are with you at the airport, above the clouds and after landing — with services included in your fare or available to add individually.
Three stages
One continuous service
We think of your journey in three stages — and make sure each one runs smoothly.
Stage 01 · At the airport
Through the airport, relaxed
From bag drop to boarding: less waiting, clear routes and services that make the start of your journey easy.
Priority check-in & boarding
Dedicated counters and priority boarding so you are among the first on board.
Lounge access
Business and Exclusive lounges to arrive, work or unwind before departure.
Bag drop & checked baggage
Fast bag drop, sports and special baggage with through-checked handling.
Counter check-in
Prefer in person? Our staff will also check you in at the airport.
Meet & Assist
Personal escort through the airport — from arrival to the gate on request.
For every traveller
Accessible and well looked after.
Whether wheelchair service, escort for visual or hearing impairment, medical cases with MEDIF clearance or unaccompanied minors — our special assistance covers the whole journey, from the counter to the seat.
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Assistance options
MEDIF
Medical clearance
Stage 02 · On board
Your time above the clouds
Catering to your taste, connectivity on demand and a seat that suits you — the flight itself should be the most pleasant part.
On-board catering
Hot meals, snacks and drinks — included or à la carte depending on your fare.
Special & dietary meals
Vegan, gluten-free, kosher, halal, child meals and more — pre-orderable.
Wi-Fi in three tiers
Browse, chat or stream: connectivity above the clouds at the bandwidth you need.
Seat comfort & legroom
Preferred seat, extra legroom or exit row — your seat, your choice.
Beverage service
From coffee to wine, beer and sparkling — matched to route and time of day.
Travelling with children
Bassinet, child meals and amenity kits keep the journey easy for the youngest flyers.
Already in your fare
What is included?
Many of these services are already included depending on the fare you choose — from Light to Business. The direct fare comparison shows you exactly what is included per route and what you can add.
Compare fares73
Services in catalogue
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Fare options
Stage 03 · After landing
Your journey does not end at the gate
Quickly to your bags, seamlessly onward and with miles on your account — we are with you all the way to your real destination.
Priority baggage
Your bags first on the belt — so you get moving sooner.
Express baggage delivery
On request we deliver your baggage straight to your destination address.
Rail&Fly transfer
Seamlessly onward by rail — the connecting leg is part of your journey.
Starling Miles
Every flight counts: award and status miles are credited automatically.
Flexible rebooking
Plans change. Depending on your fare, rebook online or request a refund.
Ready to travel
Step on board.
Welcome Aboard.
Find your connection from Berlin Brandenburg, choose your fare and build your travel experience exactly the way you want it.