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Factual answers about booking, check-in, baggage, sim disruptions, virtual airline and account. Browse the categories or search directly by keyword.
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Seven categories — from booking via sim disruptions to account topics. Every article has its own URL and is individually linkable.
Booking & reservation
How the booking system works on the passenger side — who can book, which fare classes, what costs what.
Check-in & departure
Online check-in, boarding pass, gate info — everything from booking to departure.
Baggage
How the baggage system in the sim works — from the fare allowance via bag drop all the way into the aircraft hold.
Delays, rebooking & recovery
What happens when a flight is delayed, cancelled or diverted — how self-service rebooking works.
Virtual Airline for sim pilots
The pilot side: how to apply, which sims are supported, how StarlingPulse works.
Account & technical
Account settings, password, privacy and technical topics around the website.
About the project
Who runs Eurostarling, why we do it, does it cost anything, how can I get involved.