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Service Information

From airport lounges and arriving and departing by bus and train, everything you need to know about check-in and baggage allowances.

All information about our travel classes, food & beverages, WiFi Net, in-flight entertainment and the EuroStarling in-flight magazine


Current Travel Information

   Passport Controls within Schengen

By order of individual national authorities, passport controls within the Schengen area may occur. We recommend our passengers to have a valid identity document (passport or identity card) whilst traveling. A driver's licence is not an acceptable document.

   Update on travel within the European Union

Passengers whose travel destinations are within the European Union are requested to carry valid identity papers (passport or ID card).

The interior ministries of various Member States have introduced temporary border controls in the short term. As a result, spot checks must be expected even for travel between Schengen countries. Non-compliance may lead to a fine and a travel ban.




Fares / Conditions

  •  
  • Snacks & Beverages
  • Alcoholic Drinks
  • Entertainment
  • Mobile Services
  • Hand Luggage
  • Baggage Allowance
  • Seat Reservation
  • Miles Collection
  • Lounge Access
  • Priority Boarding
  • Change in booking
  • Cancel of booking
  • Business
  • inclusive
  • all free
  • inclusive
  • 500 MB inclusive
  • 2x 8kg
  • 2x 23kg
  • inclusive
  • Yes
  • Yes
  • Yes
  • free
  • free
  • Comfort
  • inclusive
  • all free
  • inclusive
  • 250 MB inclusive
  • 2x 8kg
  • 1x 32kg
  • inclusive
  • Yes
  • Yes
  • Yes
  • free
  • free
  • Eco Plus
  • inclusive
  • Beer and Wine
  • inclusive
  • 100 MB inclusive
  • 1x 8kg
  • 1x 23kg
  • inclusive
  • Yes
  • -
  • -
  • free
  • additional charge
  • Eco Classic
  • inclusive
  • exclusive
  • inclusive
  • additional charge
  • 1x 8kg
  • 1x 23kg
  • 5 Euro
  • Yes
  • -
  • -
  • additional charge
  • additional charge
  • Eco  Basic
  • inclusive
  • exclusive
  • inclusive
  • additional charge
  • 1x 8kg
  • 25 Euro (1x 23kg)
  • -
  • -
  • -
  • -
  • additional charge
  • -