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Terms & Condition

7.1.1 As a member of EuroStarling Virtual Airlines (ESG), the member agrees to be bound and to abide by the “Eurostarling Airways Standard Operating Procedures”. These “Policies” will be posted on the website. Any subsequent changes to the policies may also be emailed to all members.Violations of the “policies” may result in a probationary period, a temporary suspension of the members account, or termination of the members account.

7.1.2 The ESG username and password which is provided to you is your exclusive ESG membership identification. You may not give permission or knowingly allow your username or password to be used by anyone else.

7.1.3 Members must use their full name when registering. Incomplete, incorrect or misleading information may result in a termination of the account.

7.1.4 You may register for and hold only one ESG registration.

7.1.5 All members must provide a valid email address. If there are changes, you must reflect this change to your email address in your profile at the Pilot Center. If you have any trouble with this, please contact the Human Resources Director. Accounts with invalid email addresses will be removed at the Board’s discretion.

7.1.6 If you forgot your password, you must use the online form to request your password. The form will ask you to enter your email address. If the information you provide matches the information in the ESG database, an email will be sent to your email address (the one on file) with your password. You will find this form after a failed login attempt. If you have any trouble with this, please contact the Human Resources Director.

7.1.7 If you want to modify your password, you can change it in the Pilot Center. The form will ask you to enter your current password and enter your new password. If the information provided matches the ESG database, your password will be updated. If you have any questions or concerns, please contact the Human Resources Director.

7.1.8 All pilots must fly at least one flight within the first 14 days after successful completion of registration. You may request a leave of absence for up to 1 year; however, active pilots must file a flight every 30 days. If you have any questions or concerns, please contact the Human Resources Director.

7.1.9 All flights must represent a valid ESG flight as assigned by the schedule system on the ESG website. Flights not on this system will be rejected and removed after filing.

7.1.10 The report will be added to the database and will be sent to your station manager for review. Pilots who submit false flight reports may have their entire log wiped clean, be suspended, or be terminated. Any pilots who fly routes that are not authorized will have their flight reports rejected.

7.1.11 Each pilot is only permitted to submit a flight report for the type of aircraft for which he/she has been certified. Any flight reports filed for uncertified aircraft will be rejected, and repeated offences may lead to the pilot’s log being wiped clean, suspension or even termination of membership in ESG.

7.1.12 All new members must read and follow the Standard Operating Procedures (SOPs).

7.1.13 ESG registration is open for membership to all individuals thirteen (13) years and older. Individuals younger than thirteen must provide written consent from a parent or guardian. Accounts of individuals under 13 years of age without parental consent will be immediately suspended until such consent is provided.  

7.1.14 Membership is available to all individuals regardless of race, creed, color, nationality or sexuality.

7.1.15 When flying on line, we encourage you to use the flight number assigned for the flight. Ex: ESG2010 or CLC101 and indicate in the Pilot's Remark that you are a member of ESG and website address: eurostarling.com.

7.1.16 ESG is a non-profit organization and does not charge any fees to apply for or to retain membership in the organization. No member of ESG may request money or charge fees as a prerequisite to offering any assistance or product. In addition, no member is permitted to resell or make any commercial or noncommercial use of the ESG website or forums.

7.1.17 The prohibitions set forth in this paragraph expressly include any and all sales and/or solicitations of money, goods and services no matter for what purpose, person, group or cause, without limitation. Members violating these rules may be subject to immediate termination from ESG.

7.1.18 ESG management reserves the right to temporarily suspend or terminate an individual's membership from the organization without notification if certain rules have been violated. The member may appeal the suspension or termination to the board, whose decision shall be final. The offending member will have the right to review the written report submitted by the staff member, and provide a written response to the board within 30 days.

7.1.19 The general code of conduct reflects on the way ESG expects members to behave as a member of the organization. Repeated failure to follow the code of conduct may result in a suspension, and eventually termination of the members account.

7.1.20 Members who are new to the hobby or are otherwise unfamiliar with an industry information should well inform themselves by downloading the educational material provided on the ESG website, joining the forum and asking questions of management, or otherwise researching the information on their own. This is mandatory before representing ESG on any third party site such as VATSIM.

7.1.21 Members should, at all times, be courteous and respectful to one another. Bashing of other members is not permitted. Threatening or harassing any member will result in immediate suspension, and possible termination of the member.

7.1.22 Members represent the ESG community at all times when visiting other sites on the internet. Members should not undertake any action to bring harm to the reputation of ESG, including, but not limited to misrepresenting yourself to another organization, breaking the rules and guidelines of another organization, or making derogatory statements about ESG.